ReleaseME FAQs

What is ReleaseME?

ReleaseME is a management system that allows you to create, gather, and organize all your releases in one place. You can create any type of release for all your production needs.

 

What type of releases are included in ReleaseME?

ReleaesME offers three pre-populated categories (Appearance, Location, and Material), along with the ability to create custom, Miscellaneous releases.

 

Can I access ReleaseME from a mobile device?

Yes, your ReleaseME account can be accessed on any device with wifi or cell service.

 

What is a QR code?

A QR code is similar to a bar code. Every release created is given a unique QR code. When the QR code is scanned by a QR reader (available on all mobile devices), the device will be routed to the release’s URL. The common use case for QR codes is when crews have to gather a large number of releases at the same time. The QR code allows everyone in the crowd to sign a release on their own device.

 

How do QR codes work with iPhones?

iPhones come with a QR code natively built into the camera. Open your camera, point it at the QR code, and your iPhone will route you to the release.

 

How do QR codes work with Android Devices?

Download a QR code reader from the playstore. Then, open the app, point it at the QR code, and the device will route you to the release via the internet browser.

 

How do I know if someone has filled out a release?

Ask the person for their name and type it into the search field in the appearance release window. If the individual’s release contract is in the system, their name, and all their info will pop up. If not, it means their release is not in the database.

 

How do I email someone a release?

Each release created is given a unique URL. Press the down arrow on the right side of the Open Release button and you will see “Copy URL to Clipboard”. Click here and you can cut and paste the URL into an email.

 

How safe is my account?

Very. All of your information is securely stored on encrypted AWS servers.

 

How do I get in touch with customer support?

Please email us at contact@bigmedia.ai